Every estate agent promises it. Every valuation appointment includes it. And every seller and landlord has heard it so often that it becomes background noise. The phrase is simple: “We work in your best interests.” But what does that really look like in practice?

It has just been announced that in addition to our local wins in Wells, we’ve now been selected as regional winners for the South West. It is fantastic to be recognised within the industry as an agent that provides the very best service for our clients.

The Renters’ Rights Act reshapes renting with pets, ending blanket bans and forcing landlords to justify refusals. It also changes how pet damage is handled, sparking concern among landlords.

Here's our monthly round up of our favourite properties to come to the market in February.