Every estate agent promises it. Every valuation appointment includes it. And every seller and landlord has heard it so often that it becomes background noise. The phrase is simple: “We work in your best interests.” But what does that really look like in practice?

It’s one of the longest-running sales lines in estate agency to win over vendors and it sounds compelling. The problem is, once you actually look at how buyers behave, the logic falls apart.

Nestled between ancient woodland, rolling farmland, and timeless villages, the Weald of Kent has long been a place where homes tell stories. Each one of these stories reveal the truth what goes into achieving a successful sale.

From 1 May 2026, all new and existing Assured Shorthold Tenancies will transition to Assured Periodic Tenancies. This marks the end of fixed terms and Section 21, alongside major reforms to rent increases, possession and compliance. Here is what landlords need to know.